Dmcthread's Blog

Part 1: FAQ’s from DMC

Monday, September 24, 2012

Earlier in the week I had an email from a stitcher asking several questions about DMC Embroidery Floss colors. They were such good questions, that I felt it should be shared. Here are the questions and some helpful answers.

Q: Two skeins of the same color, purchased several years apart look different. Why?

A: This is rare, but it can happen when dye formulas are changed due to the availability of raw materials, or changes to the laws and regulations concerning the materials used in the dye. This can affect any thread manufacturer or thread type, and while inconvenient, there are times when it is a change that keeps consumers safe.

Q. Does DMC discontinue colors?

A: No, DMC has never discontinued any solid cotton embroidery floss colors (we have, however, made changes to the variegated colors offered).

Q: Why do retail stores only carry limited colors and products in their stores?

A: Space is often the influential factor when determining how many colors of DMC Embroidery Threads or other products are carried by your local store. We do our best to encourage all our retailers to carry the full assortment of DMC products, however due to space limitations sometimes they are unable to do so.

If you cannot find a specific DMC product at your local needlework store you can suggest that the store add it to their current selection of DMC products, as most shop owners are open to suggestions and love to hear what their customers want and need.

Be sure to visit Shop DMC to purchase our products if a retailer does not carry something. You may also visit online needlework stores such as Herrschners to order online or by phone through their catalog.  Herrschners carries most of the DMC product line.

Do you have a needlework or thread question you’d like to ask?  Feel free to email me anytime at Emma@DMCUS.com.

Happy Stitching!